Privacy policy

Reacher Tag ("we", "us", "our") collects only the personal information needed to process your orders and run our store, and we do not sell your personal information. This policy explains what we collect, how we use it and the choices you have when you visit or buy from our website.

Information we collect

Contact details: name, email address, phone number, shipping and billing address.
Order information: items purchased, order history, and communications with us.
Payment information: processed securely by our payment providers. We do not store full card numbers.
Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies.

How we use your information

To process, ship and deliver your orders, including returns and refunds
To communicate with you about your orders and answer your questions
To send marketing emails, only if you have opted in (you can unsubscribe at any time)
To prevent fraud and keep our store secure
To improve our website and products
To comply with legal obligations

We share information only with service providers who help us operate our business, such as:

Our ecommerce platform, Shopify, which hosts our store
Payment processors that handle your payment
Suppliers and shipping carriers that fulfill and deliver your order
Analytics and marketing tools that help us understand site traffic

We may also disclose information when required by law, or to protect our rights and the safety of our customers.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can control cookies through your browser settings, but some parts of the store may not work without them.

Data retention and security

We keep order information for as long as needed for our records, including tax and accounting purposes, unless you ask us to delete it where the law allows. We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.

Your rights

Depending on your state of residence, including California, Washington and other states with privacy laws, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Opt out of targeted advertising or the sale or sharing of personal information

To make a request, email reachertag@hotmail.com. We will verify your identity and respond within the time required by law. We will not discriminate against you for exercising your rights.